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ERROR: NVIDIA driver is not loaded

Ask Ubuntu Asked by user869841 on November 9, 2021

(I’m aware there are several questions with a similar title but they either don’t have answers, are very old or don’t apply to my situation.)

I’m using Ubuntu 18.04.2, my GPU is a GeForce 840M and the driver version is nvidia-driver-430 (installed from the Softwares and updates panel)

So I can’t seem to use the nvidia gpu anymore. I have no idea what caused this.

sudo nvidia-settings

gives the following output:

ERROR: NVIDIA driver is not loaded ERROR: Unable to load info from any
available system

It does open an Nvidia panel but without the usual settings and just the two PRIME profiles (Nvidia performance mode and intel power saving mode ).

sudo nvidia-smi

gives the following error :

NVIDIA-SMI has failed because it couldn’t communicate with the NVIDIA
driver. Make sure that the latest NVIDIA driver is installed and
running.

I’ve tried a few things like purging and reinstalling the driver or using an older one , with no luck. I’ve also tried downloading and running the .run driver from the nvidia website but it failed to install.

I’m looking for advice on what to try next to have it working again. Thanks for your help 🙂

EDIT:

 uname -r

4.15.0-52-generic

 dkms status

nvidia, 430.26, 4.15.0-52-generic, x86_64: installed

 apt-cache policy nvidia-driver-430
nvidia-driver-430:
  Installed : 430.26-0ubuntu0~gpu18.04.1
  Candidate : 430.26-0ubuntu0~gpu18.04.1
 Version table :
 *** 430.26-0ubuntu0~gpu18.04.1 500
        500 http://ppa.launchpad.net/graphics-drivers/ppa/ubuntu bionic/main amd64 Packages
        100 /var/lib/dpkg/status

10 Answers

Same with me, another solution for those who already tried answers above:

sudo apt install --install-recommends linux-generic-hwe-20.04

Work for me, I think the problem is the compatibility between linux header and nvidia driver. For more detail, plz refer to:

https://forums.developer.nvidia.com/t/2nd-monitor-blank-x-cursor-ubuntu-20-04/156103

Answered by Jay on November 9, 2021

After checking:

  • BIOS
  • prime-select nvidia
  • nvidia-driver-XXXX package installed
  • uname -r header packages installed

and it was not working.

So the driver wasn't compiled for my kernel version. So I just did a

$ dpkg-reconfigure nvidia-dkms-4XX

and rebooted.

Answered by Rui Lapa on November 9, 2021

I too had this problem, nvidia driver was working until it wasn't for no apparent reason, and nvidia-settings gave the ERROR: NVIDIA driver is not loaded.

I tried to install a new driver manually, downloaded from nvidia website, and their installer gave me a valuable error: unable to find the kernel source tree.

running apt install linux-headers-xxx where xx is your kernel version, such as in my case apt install linux-headers-5.4.0-42-lowlatency, fixed the problem for me.

Same solution is suggested here: 20.04 Focal - Nvidia driver no longer loading with kernel 5.4.0-42

Answered by kurja on November 9, 2021

same problem as here it appears the headers for kernel 4.15.0-112-generic did not install/update. To fix this just run command:

sudo apt install linux-image-4.15.0-112-generic linux-headers-4.15.0-112-generic
And reboot

Answered by nkvnkv on November 9, 2021

Had same problem. Run the following commands:

sudo prime-select intel
sudo reboot

sudo prime-select nvidia
sudo reboot

Answered by Steven Senko on November 9, 2021

I had this exact problem, tried every fix I could find but nothing worked. I tried turning off Secure Boot to configure something and it worked. Just turn off Secure Boot and see if that fixes it.

Answered by Nanofield on November 9, 2021

Upgrading from kernel 5.0 to 5.3 the driver nvidia 390 work not properly. Upgrade to nvidia 430 driver is not possible for dependencies not satisfied.

From terminal I use the command:

 sudo ubuntu-drivers autoinstall

and the shell lists all dependencies not satisfied. I take the first not satisfied dependence and use the command

 sudo apt-get install <first dependence>

(maybe that shell lists another dependencies not satisfied, so i take the first and repeat the command)

The shell now install the dependence 430 and uninstall the packages of 390. After installation I repeat the command

 sudo ubuntu-drivers autoinstall

and the shell provides to install all packages of 430 drivers.

Finally I reboot the system and the new drivers 430 works properly.

Probably until at least one 430 driver package is installed, the system is not able to start installation of new driver.

Answered by Massimiliano Generutti on November 9, 2021

I experienced this error when trying to reduce the load on my Nvidia card by selecting my internal graphics within nvidia-settings -> PRIME Profiles -> Select GPU -> Intel (not NVIDIA). This did not have the desired effect as it's not possible to use CUDA on the NVIDIA card without the NVIDIA profile enabled.

It's not immediately obvious how to switch it back to the nvidia profile.

To ensure the NVIDIA profile is enabled:

sudo prime-select nvidia

nvidia-settings should now work

Answered by Mark on November 9, 2021

Please try a simply reinstall sudo apt install --reinstall nvidia-driver-430 If you boot in uefi-mode deactivate secure-boot if it is set, before.

Answered by nobody on November 9, 2021

Been recently running into this problem, so it may be related to a recent update.

Give this a try:

sudo prime-select nvidia

sudo rm /lib/modprobe.d/blacklist-nvidia.conf /etc/modprobe.d/blacklist-nvidia.conf

sudo update-initramfs -u

Reference here

I'm able to boot with dual-monitors, indicating that the GPU ( GTX 970 in my case) is being utilized. However, running into other bugs.

Answered by lafcadio on November 9, 2021

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