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License alerts in sandbox site

Craft CMS Asked by juanlopez4691 on November 27, 2020

I just deployed a site (still under work) on a sandbox subdomain (https://sandbox.site-name.org/) and I am getting license problems alerts. Also, the site is user/password protected (Apache basic auth, htpasswd).

The complaining plugins are verbbcomments and craftcommerce. Is this normal? Should I worry? How can I get rid of those alerts?

One Answer

According to "How License Enforcement Works" a subdomain with 'sandbox' should work fine without Craft complaining about your license.

  1. Does it have a dev-sounding subdomain (e.g. ‘craftdemo’, ‘dev’, ‘local’, ‘loc’, ‘qa’, ‘test’, ‘testing’, ‘sandbox’, ‘stage’, ‘staging’, ‘uat’, ‘acc’ or ‘acceptance’)?

Try contacting support thru the Craft control panel about this. If it's not working properly, I think they can at least add your domain to an allowlist.

Answered by Alex Roper on November 27, 2020

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