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Can eBooks deleted from Kindle Cloud be 'repurchased' for free?

Ebooks Asked by Vakalate on July 20, 2021

I recently permanently deleted my book from the Kindle Cloud and/or Content Library. I searched online and this is the information I read on the issue.

It says:

Important: After you delete an item from Manage Your Content and
Devices, you will no longer have access to re-download the item unless
you purchase it again.

My question was, that since I have already paid for this book at some given point and yet have to repurchase it—will it be free the second time?

I could try it myself by repurchasing but did not want to charge myself and then hassle by requesting for a refund. Furthermore, knowing that you “own” these books even if a hacker maliciously deletes your Content Library would be comforting.

Since I have had a very good experience with the Amazon Customer Center, perhaps they’d give it for free regardless of stated policy.

One Answer

It's probably rather late for this answer, but Amazon customer service reps do have the ability to get back books you've accidentally deleted.

In my case, I was deleting old personal docs, got prompted to log in again, and didn't notice that the dropdown had switched from "Docs" to "Books" until I'd clicked Select All and Delete and wiped out 200 books.

I immediately got on chat with an Amazon CS rep and explained the situation. He clarified what was deleted and then said

No worries, I will restore the deleted books from my end.

It took probably 15-20 minutes for him to finish restoring them, and then for them to all show up in my account again, and the "Acquired date" was changed from its original value to today's date.

But the important thing is that the books are back!

Correct answer by Kyralessa on July 20, 2021

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