usage of repetition in certain context

Question

I have a problem with my landline phone connection. So I have been registering complaints and the customer support team would come and fix the problem and every time they leave the same problem comes back and I am unable to make any call and again I register the complaint and again the problem is not resolved and the cycle continues.
I have been trying to put or explain the same thing in spoken English but I find it difficult.
for example. I tried - they will come, fix the problem, and again its malfunctions,they will come again, fix the problem, and again its malfunctions, and it goes on like this - so is there any way to avoid this repetition of the same sentence and convey the cyclical nature of the issue in natural English.

BoldBen · Accepted Answer

You could tell them that the problem recurs every time the technicians go away having fixed it.
Lexico defines recur as

Occur again periodically or repeatedly.

With the example

‘when the symptoms recurred, the doctor diagnosed something different’

The definition and normal use of the word recur includes the idea that the phenomenon occurs more than once so you don't need repetition. You could also start by saying you have a recurrent fault then explain that the fault recurs after the technicians leave having fixed it

usage of repetition in certain context

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