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Trouble saving templates especially if there are more than a few lines in it

ExpressionEngine® Answers Asked by mcwhitey on October 3, 2021

I have this weird problem where templates are sometimes saved and sometimes not. I would guess it has to do with a memory issue of some kind but I don’t know where to look.

I run EE 5.3.2 fresh install on PHP 7.2

I don’t get an error from EE but from the server. So maybe it’s a server setting. But again, where to look? Please help me out.

This is the server error message I get in my browser:

Forbidden

You don't have permission to access /admin.php?/cp/design/template/edit/27 on this server.
www.websitename.nl

One Answer

This sounds like a Mod Security issue. If your web host has strict mod_sec rules doing some things in EE can trigger them.

I'd suggest making the error happen, making a note of the it happens, then look in your server logs to see if a rule is being triggered - if that's the case you may need to disable one or two specific rules. If you can't access mod_sec then ask your host to investigate and disable those rules (a good web host will do this for you!).

Correct answer by Bluedreamer on October 3, 2021

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