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I can't get this Smart Dimmer to work

Home Improvement Asked by Lizzie C on May 14, 2021

  • GE Zigbee Smart Dimmer
  • I can’t get it to turn on
  • I have tried 2 different ones and neither will turn on
  • The only way we can get them to turn on is by putting both wires in the same hole, but then it obviously won’t turn off

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One Answer

There are completed instructions on the web. You will have to use the white jumper included with the switch or get a 6" piece of white #14 AWG and connect it to the two white wired in the box and then connect the other end to the neutral terminal on the switch. Read your complete instructions, especially #10 under the "wire strip lengths".

Here is a cut & paste provided by Harper that shows the missing part of the instructions. I have edited it into my answer with his blessing.

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Answered by JACK on May 14, 2021

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