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What should I do if the plastic waterline connection on my dishwasher is stripped?

Home Improvement Asked by tmn on May 14, 2021

I’m a first-time homeowner and just bought a new dishwasher. I’ve repaired my car in the past using manuals just fine so thought I’d give home device installation a try.

Things were going great until I tried to connect the waterline to the dishwasher. The waterline connection on the dishwasher has plastic threads, and it did not like the metal waterline very much. It got stripped pretty badly when I tried to screw them together, and I no longer can get the damn thing on straight. It’s a lost cause.

I’m worried I damaged that part to the dishwasher and more or less defected the whole dishwasher. But maybe I can cut off the stripped screw lines on the plastic end and use some of the fresh threads above it? What exactly am I supposed to do? Should I just let a plumber fix this?

The connection that got stripped is the blue thing below, and the waterline is dripping into a bowl (not sure if that is a good thing, might need to replace stop valve)
enter image description here

enter image description here

5 Answers

The blue plastic piece itself can't be replaced. The whole inlet valve needs to be replaced. Pretty sure it's this part which costs about $50. Not very familiar with taking apart dishwashers down that far but the appliances I have taken apart have been surprisingly easy. I've always found videos online that helped. This video looks like your dishwasher. https://www.youtube.com/watch?v=MNMd_lDdG_w looks very easy... but then again so does screwing in a supply hose. :)

Considering it's a new appliance and your inexperience with repairing dishwashers you may want to call Whirlpool. It may even be covered under warranty.

Very surprised to see that it's made of plastic.

Correct answer by OrganicLawnDIY on May 14, 2021

I had the same problem! Saw your pic and it exactly like mine-plastic piece on dishwasher and you have to add a metal elbow. They don't marry well. After several futile tries, and reading what happened here, I think the plastic wasn't stripped-it just doesn't match well. So I took the elbow off the hose (much easier to manage) and wrapped a bunch of plumbers tape around the blue plastic female part. I then started attaching the metal elbow by hand, and moving with a wrench. I kept on tightening it until it was almost to the top,and wouldn't move any further. Then I attached the hose to the other end of the elbow. No leaks!!! I think the plumbers tape did the trick. I had put that thing on and off several times before looking for other solutions.

Answered by Lisa Verduin on May 14, 2021

Yeah, this seems to be a common occurrence. I had exactly the same problem. I had to put the thing on the belt sander to remove about an 1/8th of an inch of plastic. I had to completely remove the plastic piece and then I was able to put it on correctly. I have also ordered the spare part which is 17 bucks on Amazon. I'll swap it out later... Good luck if you have this issue. Whirlpool needs to rethink this part or include the adapter that is required.

Answered by user1931270 on May 14, 2021

If I was doing it over again I would have assembled the elbow to the inlet valve before installing dishwasher.everything exposed and easier to make connection without crossthreading. Now that I already crossthreaded the conn this worked for me.I disconnected everything and moved the dishwasher out so I had easy access to valve. Removed valve. Took a hacksaw and cut off 2 or 3 threads. Installed elbow.worked perfectly.

Answered by Richard Bourassa on May 14, 2021

In case it helps anyone, here is what worked for me. I had tried two or three times to tighten the elbow piece into the blue plastic. But even as I was getting it tight with a wrench, it looked like it was not turned in enough. So the next time I made a conscious effort to push the piece up when I started threading; it did go up more turns before it got tight, and tightened it a bit more with the wrench, and it's not leaking now.

Answered by Martin Argerami on May 14, 2021

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