Joomla Asked by Mishulo on September 5, 2021
First, some background information…
I am a medical doctor, not a professional webdev, and I am not very experienced with Joomla. I have only used WordPress in the last few years for some random content.
That said, I have recently been “asked” to take care of a website for a researcher group (I don’t know how else to describe it).
The website was previously administered by a webdev working in another country, who hosted the website on a private server. He told me all the requirements and we managed to find a hosting service which would support the previously built website (mostly concerning php and mySQL).
He sent me the backup of the website and db, we registered the domain transfer, and once everything was done we were hoping everything would work. Of course, we were dead wrong.
I have fixed the configuration.php file, but even after moving everything this message shows up:
Warning: require(/web/htdocs/website_url/home/libraries/vendor/composer/../joomla/string/src/phputf8/utf8.php): failed to open stream: No such file or directory in /web/htdocs/website_url/home/libraries/vendor/composer/autoload_real.php on line 66
Warning: require(/web/htdocs/website_url/home/libraries/vendor/composer/../joomla/string/src/phputf8/utf8.php): failed to open stream: No such file or directory in /web/htdocs/website_url/home/libraries/vendor/composer/autoload_real.php on line 66
Fatal error: require(): Failed opening required ‘/web/htdocs/website_url/home/libraries/vendor/composer/../joomla/string/src/phputf8/utf8.php’ (include_path=’.:/php7.2/lib/php’) in /web/htdocs/website_url/home/libraries/vendor/composer/autoload_real.php on line 66
I have no idea how to solve this issue and it’s really getting on my nerves. The webmaster is very supportive and is (hopefully) trying to find a solution as well, but so far he hasn’t been able to solve this issue either.
Is there anybody willing to help me in this situation? 🙁
In the end I managed to solve the issue by simply re-creating the page locally (using MAMP), generating an Akeeba backup, and restoring the backup via Kickstart. I really have no idea why this happened in the first place.
Correct answer by Mishulo on September 5, 2021
So there could be an issue with the new hosting if it’s alao a custom solution in that it doesn’t have a tool called composer installed.
What I’d recommend:
Try reinstalling Joomla (or updating it if it’s not running the latest version, currently 3.9.19) by going to Components > Update Joomla. That will update the dependency files.
if that doesn’t resolve it, composer may need to be installed on the web server. Tips on how are in this thread: https://stackoverflow.com/questions/47436773/laravel-5-2-fatal-errorvendor-composer-autoload-real-php-on-line-66
Still stuck? I’m based in Australia, but you can find Certified Joomla Administrators from around the globe that can help in the directory at https://certification.joomla.org/certified-user-directory or PM me some more detail.
Patrick
Answered by Patrick Jackson on September 5, 2021
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