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How to add tracking url in shipment email for customer in Magento 2?

Magento Asked on January 4, 2022

When I ship any order with a UPS label and add the tracking number. it shows Track Order in the backend. I want to send this URL to the customer’s email also. Currently, it sends the tracking number and shipment method only.

Magento 2 shipment email

5 Answers

There's also this open-source module that makes tracking numbers clickable. The URLs can be configured in store-config:

https://github.com/shipperhq/module-shipping-tracker

Answered by Erfan on January 4, 2022

Please override this file:

vendor/magento/module-sales/view/frontend/templates/email/shipment/track.phtml

by creating this path:

/app/design/frontend/Custom/theme/Magento_Sales/templates/email/shipment/track.phtml

Please add below code in foreach loop

    <?php
    $trackurl = '';
    if($_item->getCarrierCode() === 'fedex'){
        $trackurl = 'https://www.fedex.com/apps/fedextrack/?action=track&trackingnumber='.$_item->getNumber();
    }elseif ($_item->getCarrierCode() === 'usps') {
        $trackurl = 'https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1='.$_item->getNumber();
    }elseif ($_item->getCarrierCode() === 'ups') {
        $trackurl = 'https://wwwapps.ups.com/WebTracking/returnToDetails?tracknum='.$_item->getNumber();
    }
    ?>
    <tr>
        <td><?= $block->escapeHtml($_item->getCarrierCode()) ?>:</td>

         <td style="padding:3px 9px"><a href="<?php echo $trackurl ?>"><?php echo $this->escapeHtml($_item->getNumber()) ?></a></td>

    </tr>

Answered by Naveen Kumar on January 4, 2022

I recently had to implement tracking URL's in the shipment emails as well.

The template to edit is:


This block is referenced in 2 email templates:


I referenced the shipment tracking "popup" template (which already has the tracking URL functionality) to implement tracking URL's in Magento_Sales/templates/email/shipment/track.phtml:

<?php

$obj = MagentoFrameworkAppObjectManager::getInstance();
$_info = $obj->create('MagentoShippingModelInfo');
$_shipment = $block->getShipment();

$shipments = $_info->setProtectCode(
    // Necessary for the $_info model to be able to get tracking info
    $_shipment->getProtectCode()
)->setShipId(
    $_shipment->getId()
)->getTrackingInfoByShip();

if (!empty($shipments)): ?>
<table class="shipment-track">
    <thead>
        <tr>
            <th><?= /* @escapeNotVerified */  __('Shipped By') ?></th>
            <th><?= /* @escapeNotVerified */  __('Tracking Number') ?></th>
        </tr>
    </thead>
    <tbody>
    <?php foreach ($shipments as $id => $shipment): ?>
        <?php if (!empty($shipment)): ?>
            <?php foreach ($shipment as $counter => $track): ?>
            <tr>
                <td><?= $track->getCarrierTitle() ?></td>
                <td>
                    <?php if ($track->getUrl()): ?>
                        <a href="<?= $track->getUrl() ?>" target="_blank"><?= $track->getTracking() ?></a>
                    <?php else: ?>
                        <b><?= $track->getTracking() ?></b>
                    <?php endif ?>
                </td>
            </tr>
            <?php endforeach ?>
        <?php endif ?>
    <?php endforeach ?>
    </tbody>
</table>
<?php endif ?>

The only questionable thing here is the direct use of the Object Manager. My answer assumes familiarity with Magento 2 theming - please feel free to ask questions about the other steps.




Update

A more "correct" way to implement this might be to use a di.xml preference for the template's block class.

Please note, this example is not tested:

<?php

namespace VendorModuleBlockOrderEmailShipment;

class Items extends MagentoSalesBlockOrderEmailShipmentItems
{
    /**
     * @var MagentoShippingModelInfoFactory
     * */
    protected $shippingInfo;

    /**
     * @param MagentoShippingModelInfoFactory $shippingInfoFactory
     * @param MagentoFrameworkViewElementTemplateContext $context
     * @param array $data
     * @param MagentoSalesApiOrderRepositoryInterface $orderRepository
     * @param MagentoSalesApiShipmentRepositoryInterface $creditmemoRepository
     */
    public function __construct(
        MagentoShippingModelInfoFactory $shippingInfoFactory,
        MagentoFrameworkViewElementTemplateContext $context,
        array $data = [],
        ?MagentoSalesApiOrderRepositoryInterface $orderRepository = null,
        ?MagentoSalesApiShipmentRepositoryInterface $creditmemoRepository = null
    ) {
        parent::__construct($context, $data, $orderRepository, $creditmemoRepository);
        $this->shippingInfoFactory = $shippingInfoFactory;
    }

    /**
     * Get tracking info
     */
    public function getTrackingInfo()
    {
        $info = $this->shippingInfoFactory->create();
        $info->setShipId($this->getShipment()->getEntityId());
        return $info->getTrackingInfoByShip();
    }
}

From there, you should be able to call $block->getTrackingInfo() from the .phtml template to get the tracking info.

Answered by Logan on January 4, 2022

This is the best way - you override this file:

vendor/magento/module-sales/view/frontend/templates/email/shipment/track.phtml

by creating this path:

/app/design/frontend/Vendor/theme/Magento_Sales/templates/email/shipment/track.phtml

and the line in track.phml where it says "$_item->getNumber"

replace with

<td style="padding:3px 9px"><a href="https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=<?php echo $this->escapeHtml($_item->getNumber()) ?>"><?php echo $this->escapeHtml($_item->getNumber()) ?></a></td>

Note: this is for USPS shipments. If you wanted all tracking numbers, you can have them just go to google by replacing tools.usps.com with google.com/

Answered by styzzz on January 4, 2022

You can copy vendor/magento/module-sales/view/frontend/email/shipment_new.html to your theme and edit line 56 (here you can change block for which display track information), you can change it like this {{block class='Your_Package\Your_Module\Block\Sales\Email\Shipment\Track' area='frontend' template='Magento_Sales::email/shipment/track.phtml' shipment=$shipment order=$order}}.

After that you need create this block

<?php

namespace Your_PackageYour_ModuleBlockSalesEmailShipment;

use MagentoFrameworkViewElementTemplate;

class Track extends Template
{
    /**
     * @var MagentoShippingModelOrderTrackFactory
     */
    protected $_trackFactory;

    /**
     * Constructor
     *
     * @param MagentoShippingModelOrderTrackFactory $trackFactory
     * @param TemplateContext $context
     * @param array $data
     */
    public function __construct(
        MagentoShippingModelOrderTrackFactory $trackFactory,
        TemplateContext $context,
        array $data = [])
    {
        $this->_trackFactory = $trackFactory;
        parent::__construct($context, $data);
    }

    /**
     * Retrieve tracking by tracking entity id
     *
     * @return array
     */
    public function getTrackingInfoByTrackId($trackId)
    {
        /** @var MagentoShippingModelOrderTrack $track */
        $track = $this->_trackFactory->create()->load($trackId);
        if ($track->getEntityId()) {
            $result = $track->getNumberDetail();
        } else {
            $result = null;
        }
        return $result;
    }
}

Then copy template vendor/magento/module-sales/view/frontend/templates/email/shipment/track.phtml to your theme and change line 25 to

<td>
    <?php 
        $trackingInfo = $block->getTrackingInfoByTrackId($_item->getEntityId());
    ?>
    <?php if ($trackingInfo->getUrl()): ?>
        <a href="<?= $block->escapeHtml($trackingInfo->getUrl()) ?>"
           onclick="this.target='_blank'">
            <?= $block->escapeHtml($_item->getNumber()) ?>
        </a>
    <?php else: ?>
        <?= $block->escapeHtml($_item->getNumber()) ?>
    <?php endif; ?>
</td>

You also may need copy vendor/magento/module-sales/view/frontend/email/shipment_new_guest.html the same like shipment_new.html

Answered by Oleksii Mukhin on January 4, 2022

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