I have an urgent problem with magento 2.3.5p2. I can't hide a payment method based one previous step in the last checkout screen anymore. It works quite well if I hide the method on the first step using a "payment_method_is_active" observer. In the last step the payment method is hidden as expected. The same observer is triggered during the last step and worked flawless setting the is_available" to false. But the method is shown. If the customer chooses this, magento shows an "unavailable" error (which is nice, but not enough). The "payment_method_is_active" observer is defined in the global events.xml. So this could not be the mistake. Is there anybody else with this error? Hawkeye

Magento 2.3.5p2: Can't hide payment method in last step any more

Magento Asked by Hawkeye_00 on November 30, 2020

I have an urgent problem with magento 2.3.5p2. I can’t hide a payment method based one previous step in the last checkout screen anymore.

It works quite well if I hide the method on the first step using a "payment_method_is_active" observer. In the last step the payment method is hidden as expected.
The same observer is triggered during the last step and worked flawless setting the is_available" to false. But the method is shown. If the customer chooses this, magento shows an "unavailable" error (which is nice, but not enough).

The "payment_method_is_active" observer is defined in the global events.xml. So this could not be the mistake.

Is there anybody else with this error?

Hawkeye

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