product image missing from backend after updating

Question

After upgrading to Version 1.9.2.3 will not product images are displayed in the backend only in frontend. All run on a single web server with the same rights on apache user.
Someone who can help?

Aashik · Answer

Try running this cammand within your magento2 root dir

sudo bin/magento setup:static-content:deploy

sudo chown -R www-data:www-data /var/www/html/magento2/

magento2->Your dir

Antoniu Livadariu · Answer

Just as a followup to what Kane said since I cannot comment, if you find that it works on the browsers he mentioned it's probably because Adobe Flash Player is disabled on the others. Try enabling it on Chrome/Edge or whatever browser you are using and see if that fixes the problem.

Answered by Antoniu Livadariu on November 15, 2021

Kane Shaw · Answer

I had the same problem, images only showed in the front-end. I haven't discovered the cause but the solution was to change web browser.

This is what I've discovered thus far.

These browsers DON'T WORK

Google Chrome Version 58.0.3029.110 (64-bit)
Microsoft Edge 40.15063.0.0

These browsers DO WORK

Microsoft Internet Explorer 11.413.15063.0
Mozilla Firefox 53.0.3 (32-bit)

Stu-Dog · Answer

To fix this issue I had to revert change the permissions to more realistic values, 775 for folders and 644 for files. These can be changed here;

lib/Varien/File/Uploader.php

line 219, change 0640 to 0644
line 541, change 0750 to 0755

product image missing from backend after updating

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