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Remote Start not starting the car

Motor Vehicle Maintenance & Repair Asked by Eduardo Charris on February 19, 2021

This is a long shot but hopefully i can get some help from you guys!!

Context:
Took my car to the dealership for a safety recall service and now the remote starter wont work properly. I brought the new issue to them but they want to charge me almost $250 for a diagnose, so, im trying to troubleshoot as much as I can before breaking the bank 🙁

The Problem:
Remote Start will unlock/lock doors and the trunk but wont start the car.

Things I have already tried and no results:

  • Valet Mode on and off
  • Toggle Switch On and off
  • New battery on the remote start

I have read on many posts that the parking lights should flash when the remote starts finds a problem. (6 flashes indicating open hood for example). However, my parking lights do not flash at all?

I do hear a faint clicking/ticking sound (5-6 clicks) coming from under the dash that seems to be coming from the remote starter "brain" and then nothing happens. If I try to lock/unlock the doors I can hear the same ticking sound (1 or 2) and it will do it. Here is video of it: https://drive.google.com/file/d/180VQgCSle5dE97FhxB4RQ5DkF5P4WdG6/view?usp=sharing

  • Remote Control: Automate 7142a
  • Starter "Brain": Directed 4×04
  • Car: Hyundai Santa Fe SE 2015

Car Starts normally with the key and no warning lights on Dashboard.

Thank you for reading this and hopefully someone knows.

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