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Email and Phone Task fields are missing in lightning experience

Salesforce Asked by Itai Shmida on October 8, 2020

I am trying to use the standard Task object.

I have a standard related field called Name which relates to Contact or Lead.

There are 2 fields that takes their values from this related contact or lead: Email and Phone.

If I put these fields on the Task layout:

enter image description here

On classic these fields are displayed:

enter image description here

But on LEX they are not:

enter image description here

The question is: is this a lightning limitation or am I doing something wrong?

One Answer

This seems to be a Lightning limitation - please upvote this idea to get Salesforce to pay attention. https://success.salesforce.com/ideaView?id=0873A000000CMDLQA4

Answered by Megan Callaghan on October 8, 2020

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