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Mass "Change Owner" case list-view button not showing on Community?

Salesforce Asked by SFUser220 on November 30, 2021

In our lightning community, we cannot figure out why the mass "Change Owner" button is not showing on a list-view within our community.


  1. In Case search layouts, the mass "Change Owner" button is enabled.

  2. Enabled permissions in the profile created for this community:

  • Access to the Case Object
  • case management (create, modify)
  • access to the Owner Id field
  1. Furthermore, even the single "Change Owner" button is available to users on the case layout page

What are we missing?

One Answer

To my knowledge, the Change Owner button on related lists isn't visible in Lightning Experience or Communities at all.

Answered by DavidSchach on November 30, 2021

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