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Cannot sign in to aws console

Server Fault Asked by rosencreuz on January 22, 2021

I’m having problems getting to the signin page of aws in Ubuntu 20.04 with latest updates. As I suspect this to be a network problem, I’ve tried accessing with curl and openssl. Sometimes (randomly) following commands doesn’t fail and I get successful responses, but most of the time I’m getting following responses:

~ curl -vvv https://signin.aws.amazon.com
*   Trying 176.32.98.146:443...
* TCP_NODELAY set
* Connected to signin.aws.amazon.com (176.32.98.146) port 443 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
* successfully set certificate verify locations:
*   CAfile: /etc/ssl/certs/ca-certificates.crt
  CApath: /etc/ssl/certs
* TLSv1.3 (OUT), TLS handshake, Client hello (1):
* OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to signin.aws.amazon.com:443 
* Closing connection 0
curl: (35) OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to signin.aws.amazon.com:443
openssl s_client -connect signin.aws.amazon.com:443 
CONNECTED(00000003)
write:errno=0
---
no peer certificate available
---
No client certificate CA names sent
---
SSL handshake has read 0 bytes and written 313 bytes
Verification: OK
---
New, (NONE), Cipher is (NONE)
Secure Renegotiation IS NOT supported
Compression: NONE
Expansion: NONE
No ALPN negotiated
Early data was not sent
Verify return code: 0 (ok)
---

Some observations:

  • signing.aws.amazon.com resolves to different ip addresses and I’ve checked I’m getting both successful and error responses from same ip addresses.
  • When I get a successful response, usually next few calls are also successful if I keep trying.
  • If I connect to a VPN, these calls never fail
  • I have two ubuntu machines at home both of the have the same problem. I’ve installed curl to a windows machine and it never had the problem.
  • Successful sessions are using TLSv1.2 as expected
  • I have a very stable 100 Mbit connection with very low ping times and this problem doesn’t happen with any other domain
  • Both commands fail after 23 seconds. However when they’re successful, it takes ~400ms.
  • I tried to replace my router, but got the same results.
  • My ISP changed my IP address, but that didn’t help. As the calls are sometimes working I don’t think it’s a black-listing problem.
  • I cannot connect to site with browsers or other cli tools neither.

What else can I try to find the cause of this issue?

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