The network is not present or not started. Check that you are connected to the network, and then try again

SharePoint Asked by fzhdyt on December 8, 2021

I can confirm that the network is connected. Attempted to open a powerpoint file on sharepoint but received error in title. A few user has complained of same issue as well, and can confirm it is not a network issue. Any suggestions to what the cause may be?

document sharepoint server

One Answer

Make sure workstation service is set to automatic & its started or if it doesn't resolve give a try to reset TCP/IP stack.

Here are some articles for your reference:

https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-2000-server/cc978892(v=technet.10)?redirectedfrom=MSDN

https://www.troublefixers.com/network-is-not-present-or-not-started-error-while-trying-to-connect-to-any-network-folder/

Answered by Lisa Chen MSFT on December 8, 2021

The network is not present or not started. Check that you are connected to the network, and then try again

One Answer

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