'Profile Card Value' is empty
Sitecore Asked by NutsAndBolts on January 5, 2022
In my Sitecore installation, under ‘/sitecore/system/Marketing Control Panel/Profiles/’ i created a profile ‘Movies’ and profile keys under it corresponding to Action, Comedy and Horror.
Subsequently, i created Profile card and Personas.
The problem i am facing is, the field corresponding to ‘Profile Card Value’ is empty, as can be seen in the snapshot.
Even if I enable raw values, there is nothing there. Same can be seen in this image.
Sitecore version: Sitecore.NET 8.2 (rev. 170407).
I have tested the MongoDB connection and is working fine.
There are warnings in the log files log.txt: Could not find type in ReflectionUtil.CreateObject: Sitecore.Shell.Applications.Analytics.Personalization.ProfileCardValue
There are no entries in FXM.log
My issue is same as mentioned here
2 Answers
I resolved this by accessing the core database and changing the Assembly Field on item /sitecore/system/Field types/Analytics/Profile Card Value from:
Sitecore.Client
to
Sitecore.Marketing.Client
My theory is This must not have applied through our upgrade process from
Answered by Luke Jasprizza on January 5, 2022
Have you set a minimum and maximum value for the Profile Keys? The value for the Profile Cards is determined by the min and max values of the keys.
Answered by Jo Troxell on January 5, 2022
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