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How do I fix WHS 2011 failing to install KB4535102; return code 80092004?

Super User Asked by GollyJer on November 16, 2021

I am seeing this error…
install error

for this update…
update details

How do I get the update to install correctly?

One Answer

@Moab got me pushed in the right direction. Thanks! ?


Turns out Windows Updates are now SHA-2 signed. If your server doesn't have the proper updates to process SHA-2 signatures then updates will fail.

So, to fix things, two updates need to be installed:

  • KB4474419 ⏬ download
    SHA-2 code signing support update for Windows Server 2008 R2, Windows 7, and Windows Server 2008
  • KB4490628 ⏬ download
    Servicing stack update for Windows 7 SP1 and Windows Server 2008 R2 SP1

Once installed SHA-2 signed updates will work.

Last step...

  • Rerun Windows Update and KB4535102 will install successfully.

Answered by GollyJer on November 16, 2021

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