iExplorer unable to start the iPhone listener process error

Super User Asked by Vlada on August 21, 2020

When I install iExplorer (and run as admin) on Windows 7 I get this error message:

Unable to start the iPhone listener process. This error may occur because iTunes is not installed.

Error Code: Unable to load DLL ‘iTunesMobileDevice.dll’: The specified pricedure could not be found. (Exception from HRESULT: 0x8007007F)

I have an iPhone 5.1.1. How can I resolve this?

One Answer

With iExplorer version (downloaded on 2020-02-25), I had the same issue.

I had installed iTunes from the Windows store. Uninstalling iTunes and reinstalling it directly from Apple (via solved the problem for me. (That suggestion came from .)

Answered by Bill Denney on August 21, 2020

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